Find out where you stand before CQC arrives. Our mock inspection looks at your service the way an inspector would, so you can fix gaps on your own terms.

What’s included

• Before the visit: we ask for key documents (policies, training matrix, a sample of care plans and audits) and review them.
• One day on site: observation of care, care record sampling, interviews with the registered manager and staff, and conversations with people who use the service and their families where they agree.
• All five key questions: Safe, Effective, Caring, Responsive and Well-led, assessed against CQC’s quality statements.
• Same-day feedback with the registered manager at the end of the visit.
• Written report within 10 working days with an indicative rating for each key question, what you do well, and a prioritised action plan.
• Follow-up call after 30 days to review your progress.

Who it’s for

Care homes, nursing homes, home care and supported living services, whether you are preparing for your first inspection, expecting a re-inspection or want an independent health check.

One registered location per booking. This is an independent practice inspection by Insight Training Group. It is not carried out by CQC and does not affect your official rating.